When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products, and other updates.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
Age of consent
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
We also use Local Storage
This technology is a better version of cookies and replaces cookies to manage tasks related to shopping carts. When you shop on our site, we use the storage technology of localStorage to support the data processing demands of online transactions, including processing information regarding the models, sizes and accessories of the bikes that you have selected, but it does not store users' personal identifiable information.
How to delete and manage cookies?
You can disable cookies in the setting page of most web browsers, or to set the browsers to alert you when cookies are being sent to your Devices. You can find the information on the procedures for enabling, disabling or clearing cookies on the websites of the suppliers of the browsers. Please note that you might not be able to use every function of the website if you disable or delete cookies.
Duration of cookies
There are two types of cookies: session cookies and persistent cookies. Session cookies expire once you close the browser, while persistent cookies have longer "lifetimes" and are not automatically removed after you close the browser. We do our best to only use/allow cookies with a lifespan of under 13 months.
What types of cookies do we use?
(1)We use Google Analytics cookies, including "session cookies" and "analytics cookies".
Session cookies are temporary cookies that remain on your Device until you leave the Website; analytics cookies collect information about your use of the site (e.g., which pages you have visited and what errors, if any, you have encountered). All information that these cookies collect is anonymized and is used only to improve how our Website works, to learn about our users' interests, to evaluate the efficiency of our advertisements, to compile statistics about the usage of our site, and to evaluate the frequency and number of errors in order to improve the functions of the site.
We use preference cookies to remember your language setting. If you manually change your language setting, the next time you visit our site, the language that you have chosen will be the default language.
We also use a number of third-party suppliers that may also sent cookies on your Device on our behalf when you visit our site as this allows them to deliver the services that they are providing.
Cookies may be installed when using third-party links from social media such as Facebook or YouTube, for example, by clicking “Like” or “Share” buttons. If you use such third-party services, they may send you advertisements that you might be interested in.
Why do we use cookie?
What is a cookie?
A cookie is a small piece of text or data file that may be sent to and stored on your Device via your browser when you visit our website. A cookie usually contains the name of the website from which the cookie comes from, and the "lifetime" of the cookie (i.e. how long it will remain on your Device). Some cookies contain information required for the normal operation of the website. Certain services may not function properly without the help of cookies. Please note that cookies do not collect your personal data or use your personal data for promotional purposes or remember where you have been on the Internet.
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
By using our website, you (the visitor) agree to allow third parties to process your IP address, in order to determine your location for the purpose of currency conversion. You also agree to have that currency stored in a session cookie in your browser (a temporary cookie which gets automatically removed when you close your browser). We do this in order for the selected currency to remain selected and consistent when browsing our website so that the prices can convert to your (the visitor) local currency.
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at email@example.com
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent or provide you with an opportunity to say no.
We will respond to your request as soon as possible within the statutory period applicable to us. We may need to charge you the cost incurred therefrom if the applicable laws and regulation permit us to do so.
Direwolf has the right to cancel or revise the policy without additional notification. Please refer to the latest policies on our official website.